| Q. | I have uninstalled CardioLog, but the tracking code has not been removed from my portal pages, why? |
| A. | By design, when uninstalling the product - some components are not removed - in order to ensure the continuity of the usage data collection. Execute the following steps to completely remove the remaining components -
- Delete the CardioLog database
- Delete the CardioLog registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Intlock
- Delete the CardioLog application pool and CardioLog web site from IIS
- Delete the Intlock JavaScript tracking code from the SharePoint CORE.js file
- Delete the CardioLog installation directory
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