Smart Internal Communication for Change Management


Are you deploying a new technology, enforcing new methodology, or migrating to the cloud and need to keep your employees in the loop about the changes coming to their workflow?

Analytics on portal usage can help ease your SharePoint migration by capturing critical data that can give you insights during each step of the SharePoint migration process. But as adoption is key to any successful change, that’s only the first step. Take action on those valuable insights with smart personalized communication tools for a successful change management process.

Whether you are changing your employees’ (portal) methodology, migrating to a new version of SharePoint or Office 365, or rolling out another new technology, you need an effective change management and internal communication plan to drive user adoption to its highest potential. An effective change management strategy requires more than a simple email campaign to raise awareness and educate your employees during your rollout. Smart internal communication tools are a fast and easy way to get your employees up to speed. Only when your users adopt and embrace the new site can your rollout really be a success.

Smart Internal Communication Tools to Improve Change Management in SharePoint/ Office 365

Raising awareness, employee engagement, and ongoing feedback are key to making your change management process more transparent and making your employees feel respected and heard during your SharePoint migration. To maximize results, use a variety of communication channels and tactics to implement a broad marketing campaign to drive awareness, clearly articulate behavior change, and encourage adoption.

To ensure the right message lands in the right hands during your SharePoint migration or Office 365 rollout, it’s critical to organize a proactive communication strategy to send the message you want your employees to receive. Following are some helpful and smart internal communication tools and ways you can use their features for change management while deploying a new technology or methodology.

Using CardioLog Engage’s smart internal communication tools to run awareness and training campaigns to manage your Office 365 migration or rollout of another technology can save vital time while increasing clarity and excitement among your employees. You can quickly and easily automate campaigns to articulate expectations, raise awareness, encourage adoption, and provide the right help to the right people when they need it.

ToolChange ManagementCardioLog Engage
EmailSend an email campaign only to employees who have not yet viewed the new site inviting them to check it out
Message BarCustomize message bars for the old homepage and specific pages with a link directing users to check out the new site
AnnouncementShare news, notes, items of interest, and updates to specific users or community
Desktop NotificationFor users who have visited the new site once but haven’t returned, ping them on their desktop inviting them to come back
Quick PollsTake the pulse of your users to gather data about their knowledge of and satisfaction with the new site
SurveyOffer employees a way to ask questions or give feedback about what can be improved on the new site
Pop UpAsk users if they found what they were looking for to improve new site usability
AlertAutomatically notify users when a site was moved or updated
StickersAdd a teaser to your new site to build excitement for upcoming features and content
HotspotHighlight new features with colorful hotspots to guide users through onboarding and training programs
TooltipProvide the right help and support at the right times with tips triggered by user behavior around the new site

Incorporating these powerful communication strategies to quickly and easily get your employees up to speed during your rollout will make training more effective, increase productivity, improve employee satisfaction, and make your change management plan a success.

See how CardioLog Engage can help you manage change and communicate with your employees to improve adoption during a cloud migration or rollout of a new technology or changes in your policy and methodology.