Testimonials & Success Stories – Orange

Orange Business, a global leader in communications and digital services, needed more than just basic reporting from its SharePoint environment. As content and collaboration scaled across teams, the organization struggled to answer key questions:

• Who’s engaging with our content?
• What’s being searched—and not found?
• How do we make SharePoint more effective for our users?

To shift from assumptions to actionable insights, Orange Business partnered with CardioLog Analytics by Intlock, a solution purpose-built for Microsoft 365.

Orange Business faced several key barriers to SharePoint success:

• Limited visibility into employee engagement
  Content was published, but teams had no clear sense of what was being read, used, or ignored.
• Ineffective internal search
  Employees struggled to locate critical resources, resulting in lost time and frustration.
• One-size-fits-all reporting
  Built-in SharePoint reports lacked the flexibility departments needed to measure what matters.
• Cumbersome onboarding and reporting tools
  New users faced a steep learning curve, while experienced users dealt with lag and complexity in generating reports.

“We knew content was being created and shared across SharePoint, but we had no clear picture of how employees were actually engaging with it. Without visibility into usage patterns or search behavior, we were making decisions in the dark.”
— Digital Workplace Manager, Orange Business

Orange Business deployed CardioLog Analytics to bring structure, segmentation, and clarity to their digital workplace:

• Custom Department Dashboards
  Marketing, IT, HR, and Operations gained access to tailored reports aligned with their own KPIs and workflows.
• Search Analytics & Behavior Insights
  CardioLog revealed where searches failed—and why. The result: restructured content and improved findability.
• User Segmentation
  The team used visitor grouping to personalize insights and identify behavior by role, region, or business unit.

Given the complexity of Orange Business’s on-prem SharePoint architecture, close collaboration with Intlock’s knowledgeable support team was essential. Their guidance and responsiveness played a key role in successfully integrating CardioLog Analytics into the environment.

In just months, Orange Business turned SharePoint from a passive content hub into a dynamic, measurable platform.

What made CardioLog Analytics stand out for Orange Business

• Purpose-built for Microsoft 365 — no generic dashboards or third-party integrations needed
• Real-time insights into user behavior, search activity, and content ROI
• Actionable segmentation and team-specific views
• Flexible deployment and scale — from department pilots to organization-wide rollouts
• Although Power BI integration isn’t applicable in their current on-prem setup, its availability in a future SaaS environment was a key factor—ensuring flexibility as needs evolve.

“We knew content was being created and shared across SharePoint, but we had no clear picture of how employees were actually engaging with it. Without visibility into usage patterns or search behavior, we were making decisions in the dark.”
— Digital Workplace Manager, Orange Business

CardioLog Analytics has become a critical part of Orange Business’s digital workplace strategy. From pinpointing content gaps to elevating user experience, the organization now uses data—not guesswork—to drive engagement and improve productivity across SharePoint.

Ready to move beyond static reports and see what’s really happening in your digital workplace?

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